Politique d'expédition
Shipping Policy
Thank you for choosing Sleepy Sharky! We appreciate your support and want to ensure your shopping experience is as smooth as possible. Please take a moment to review our shipping policy to understand how we process and deliver your orders.
Processing Time
As a small business, our processing times may vary between 3-5 working days. This allows us to carefully prepare and package your order to ensure it reaches you in the best condition.
Delivery Time
Our goal is to provide you with quality products at an affordable price, even if it means a slightly longer delivery time. In most cases, you can expect your order to be delivered within 7-14 days after the processing period. While we strive to ensure timely delivery, please note that delivery times may vary based on your location and other factors beyond our control.
Delivery Guarantee
We stand by our commitment to delivering your order to you within 30 days from the date of dispatch. However, please be aware that this guarantee does not account for any potential delays caused by customs inspections, which are beyond our control.
Customs and Import Fees
For international orders, please be aware that your package may be subject to import duties, taxes, and other fees levied by your country's customs agency. These charges are beyond our control and are the responsibility of the customer. We recommend checking with your local customs office for more information on potential import fees and duties.
Checking Local Import Laws
It's important to familiarize yourself with your local import laws and regulations before placing an order. Sleepy Sharky is not responsible for any items seized or delayed by customs, or any additional fees incurred due to non-compliance with your country's import regulations.
Tracking Your Order
We provide order tracking information whenever possible, so you can monitor the progress of your shipment. Please note that tracking information may not be available for all destinations or shipping methods.
Contact Us
If you have any questions or concerns about our shipping policy, please feel free to contact us at customersupport@sleepysharky.com. We're here to help!